Legal

Privacy Policy

Last Updated: April 6, 2025

Thank you for choosing WritingCorrectionService.com, a service proudly operated by Motivation Feedback and owned by ScotMac LLC. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal data.

By using our services, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Contact Information

2. What Information Do We Collect?

2.1 Personal Information You Provide

  • Name and email address when placing an order
  • Submitted writing tasks and documents
  • Online course enrollments and progress
  • Newsletter subscriptions
  • Messages via email, WhatsApp, or social media

Note: Payments are securely processed by our Merchant of Record, Fungies Inc. We do not store your credit card information.

2.2 Automatically Collected Data

  • IP address and device/browser details
  • Pages visited and time spent on our site
  • Cookies and analytics data (see Section 7)

3. How Do We Use Your Information?

  • To deliver OET and IELTS writing correction services
  • To process payments and manage your orders
  • To send your corrected tasks and detailed feedback
  • To provide access to online courses, PDFs, and downloads
  • To send updates, resources, or offers (if subscribed)
  • To analyze and improve site performance
  • To comply with legal, tax, or fraud prevention regulations

4. WhatsApp & Social Media Communication

  • We deliver all writing services and reports via email
  • If you message us via WhatsApp, responses are support-only
  • No writing corrections are delivered via social or chat apps

5. AI-Assisted Services

  • AI tools assist human reviewers but do not replace them
  • All feedback is verified by educators before delivery
  • You may request manual-only corrections via email
  • We may use anonymized writing to improve future performance

6. Data Retention & Expiry

  • User accounts remain active until requested for deletion
  • Submitted writing tasks may be stored for 12-36 months
  • Writing correction credits expire after 180 days
  • Course data is kept for as long as your access is active
  • Billing data is retained as required by law

To request deletion: Email support@motivationfeedback.com

7. Cookies & Tracking Technologies

  • Cookies help us improve navigation, performance, and speed
  • We may track usage through Google Analytics or similar tools
  • You can manage cookie preferences via your browser settings

See our Cookie Policy for full information.

8. Your Privacy Rights

8.1 EU/UK Residents (GDPR)

  • Right to access and correct your personal data
  • Right to request deletion of stored data
  • Right to restrict or object to processing

8.2 California Residents (CCPA)

  • Right to request full disclosure of data collected
  • Right to delete your personal data
  • Right to opt-out of data sharing (we do not sell data)

To exercise any of these rights, contact us at support@motivationfeedback.com

9. Payments, Chargebacks & Disputes

  • All transactions are securely processed via Fungies Inc.
  • Unresolved chargebacks may result in account suspension
  • Please contact us directly for any billing issue before filing a dispute

10. Data Security

  • We use SSL encryption and secure hosting practices
  • Access to user data is limited and monitored
  • We perform regular internal security checks

Note: While we take every precaution, no system is fully immune. Use strong passwords and avoid sharing login credentials.

11. Policy Updates

  • This Privacy Policy may be updated periodically
  • Major changes will be posted on this page and/or emailed to users
  • The latest version is always available on WritingCorrectionService.com

12. Need Help?

We're here to help with any privacy or data-related concerns:

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